Privacy Policy

 

Introduction

 

Tetrad Network Solutions (“we,” “our,” “us”) values your privacy. This Privacy Policy explains what personally identifiable information we collect, why we collect it, how we protect it, how we use it, and how and why, in certain cases, we share such information with other parties. Our Privacy Policy may be amended from time to time. By using our website and services, you agree to the terms of this Privacy Policy.

 

Information That We Collect and May Disclose

 

We collect information to comply with applicable laws and to provide the superior level of service that you expect. Personally identifiable information may include:

 

• Names, addresses, phone numbers, or email addresses

• Social security numbers

• Driver’s license information

• Income tax documents

• Bank statements

• Investment records

 

Specific Examples of Information Collection:

 

• Information we receive from you on new account and service request forms.

• Information about your transactions with us, our affiliates, and others such as account balances, payment history, account activity, and statements.

• Information you submit to us on our website forms and information we collect through “cookies” (explained below).

 

How We Use Your Information

 

Provider and third-party service providers may work together to provide a variety of services and may need to share personally identifiable information to maintain an efficient and effective level of service. We use and disclose your information under various circumstances, such as:

 

• Internally, to further our business, including analyzing information, processing services, maintaining accounts, resolving disputes, preventing fraud, and verifying your identity.

• When required by law, such as requests for information in connection with judicial, administrative, or investigative matters.

• On an aggregate basis, combining parts of your information with others without including identifying components like names or complete addresses.

 

Sharing with Non-Affiliated Service Providers

 

We may disclose personally identifiable information to non-affiliated service providers who perform business functions on our behalf, such as marketing our products and services, check printing, and data processing. Before disclosing information to a non-affiliated party, we require them to agree to keep it confidential and secure and to use it only as authorized by us. We will only share your information with non-affiliated third parties where permitted by applicable law.

 

We do not share, sell, or rent personally identifiable information with outside marketers.

 

How We Protect Your Information

 

We maintain a comprehensive information security program designed to ensure the security and confidentiality of customer information, protect against threats or hazards, and prevent unauthorized access. This program includes:

 

• Administrative, technical, and physical safeguards.

• Security procedures related to processing, storage, retention, and disposal of confidential information.

• Programs to detect, prevent, and respond to attacks or unauthorized access.

• Restricting access to customer information to employees who need it to provide products and services, and appointing specific employees to oversee our information security program.

• Employee training programs on our information security program and laws applicable to the safeguarding and disposal of personal information.

 

However, we cannot and do not guarantee that unauthorized or inadvertent disclosure may never occur.

 

Disposal of Business Records

 

We dispose of all business records containing personally identifiable information in accordance with applicable state and federal laws.

 

Communications from Provider

 

Based on the information you provide; we may occasionally send you:

 

• Information on products, services, special deals, promotions

• Provider newsletters

 

Out of respect for your privacy, we provide a way to unsubscribe from these communications. Additionally, we may send service-related announcements and communications in response to inquiries, service requests, and account management. Generally, you may not opt-out of these non-promotional communications unless you deactivate your account.

 

Choice and Opt-Out

 

If you no longer wish to receive promotional communications from us, you may opt-out by following the instructions included in each newsletter.

 

Log Files

 

Our website gathers certain user information automatically and stores it in log files. This information may include IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamp, and clickstream data. This information does not identify individual users and is used to analyze trends, administer the site, track users' movements, and gather demographic information.

 

Cookies

 

We use cookies on our website. A cookie is a small file stored on a user’s computer for record-keeping purposes. We do not link the information stored in cookies to any personally identifiable information you submit while on the website. We use both session ID cookies and persistent cookies. If you reject cookies, you may still use the website, but some areas may be limited.

 

Links to Other Sites

 

Our website may contain links to other sites not owned or controlled by us. We are not responsible for the privacy practices of such other sites. This Privacy Policy applies only to information collected by our website.

 

Transfer of Customer Information

 

Customer lists and other information provided to us are our business assets. If we merge with or sell our assets to another entity, such information, including personally identifiable information, may be included among the transferred assets.

 

Changes to This Privacy Policy

 

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we decide to change our Privacy Policy, we will post those changes on our website. If we decide to use or disclose personally identifiable information in a manner different from that stated at the time it was collected, we will notify you in writing.

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

 

Tetrad Network Solutions 

[info@tetradns.com]